Returns & Refunds

Return & Refund Policy

We accept returns/exchanges for items that are damaged or missing from orders. You have 30 days from the date of the order to process such request. Detailed photos of the shipping box and product are required for all returns or claims. Failure to provide photos of both will result in a denied return or claim.  Product must be returned to The Dough House in full for a refund to be issued. If an item was damaged or missing from a shipment you can easily request a refund or exchange for that item.

Returns/Exchanges are process within 7 business days. If a credit is requested the store credit will be sent via email immediately after return has been processed. If a refund is requested a refund email will be sent after return has been processed and the refund will reflect your account processed within 72 banking hours. 

In rare circumstanced If the order was placed by a minor or by mistake, we will accept returns only if the items are untouched and in resalable condition. We do charge a 25% restocking fee and you must pay the return shipping.

Allergies & Warnings

Recommended for ages 13+ and up. Keep out of reach of small children. Supervision is recommended.

Do not purchase if you may have an allergic reaction to these following items: Flour, baking ingredients or scented oils.

Magical Dough IS NOT EDIBLE

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